Santé Graine de Vie aims to ensure that customers receive the correct products in proper condition.
An exchange may be considered where there is a genuine issue involving:
For a return or exchange request to be considered, the product must be:
Requests must be made within 30 days of delivery.
All requests are subject to inspection. The issue must be reviewed and confirmed by the Quality & Operations teams before the applicable resolution is processed.
Customers are encouraged to contact Santé Graine de Vie as soon as they identify an issue with their order.